Ticket Number: HEA-NOC/20080205-2 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080205 10:46 UTC Problem Start: 20080205 10:27 UTC
Ticket Update: 20080205 12:58 UTC Problem End:
Site/line: DIAS, DIT, IT Athlone, ITTallaght, WIT
A configuration mistake on the Citywest core router has caused the system
to stop routing traffic.
Loss of resilience to AIT, DIAS, DIT, IT Tallaght and WIT. Loss of
resilience to the Services and Schools network. Traffic to a number of
sites will have suffered a brief outage as routing failed over to the
Kilcarbery core router.
20080205 10:37 BN Confirmed that traffic was still flowing to the
institutions that have lost primary connectivity. Remedial work starting
20080205 12:29 GAR Recovery work started on cr2-cwt.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080205-2
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