Ticket Number: HEA-NOC/20080228-13 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20080228 19:15 UTC Problem Start: 20080228 18:25 UTC
Ticket Closed: 20080229 09:22 UTC Problem End: 20080229 07:00 UTC
Due to a misconfiguration on cpe1-hrb, HRB's connectivity is down.
Loss of connectivity to HRB.
20080228 19:07 GL Spoke to Kevin Roantree. Asked if he could power cycle
the router. This is to be scheduled for around 6:30am tomorrow morning.
20080229 09:21 GL HRB back online due to power cycle at approx 7am.
This ticket can be monitored at http://www.hea.net/tickets/20080228-13
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