Ticket Number: HEA-NOC/20080228-13     Ticket Status: CLOSE
Ticket Type:   unscheduled             Resolver:      HEA-NOC
Ticket Opened: 20080228 19:15 UTC      Problem Start: 20080228 18:25 UTC
Ticket Closed: 20080229 09:22 UTC      Problem End:   20080229 07:00 UTC

Site/line:     HRB

Problem Description:
Due to a misconfiguration on cpe1-hrb, HRB's connectivity is down.  

Problem Effects:
Loss of connectivity to HRB. 

Problem History:
20080228 19:07 GL Spoke to Kevin Roantree. Asked if he could power cycle
the router. This is to be scheduled for around 6:30am tomorrow morning.

20080229 09:21 GL HRB back online due to power cycle at approx 7am.
Closing ticket

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