Ticket Number: HEA-NOC/20080213-6 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20080213 15:10 UTC Problem Start: 20080227 08:00 UTC
Ticket Closed: 20080227 08:42 UTC Problem End: 20080227 09:00 UTC
Site/line: IT Carlow
Maintenance is required on the IT Carlow Commodity IP service due to a VLAN
ID clash. This circuit must be deleted and recreated with a different VLAN
Brief > 5min outage to the service. General IP and An Cheim services will
not be affected.
20080213 15:07 BN Confirmed times with IT Carlow. Opened ticket to track
20080227 08:41 BN Work completed without any service outage.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080213-6
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