Ticket Number: HEA-NOC/20080221-8 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20080221 11:14 UTC Problem Start: 20080221 17:30 UTC
Ticket Closed: 20080222 13:17 UTC Problem End: 20080221 18:00 UTC
Enable second interface of CPE router.
Configure with an IP address, etc.
Possible brief loss of connectivity to NCAD as router configuration is
20080221 11:13 GAR Created ticket to track change.
20080221 17:57 GAR Change starts.
At John's request, I will also add ports 554, 1755, 5000 & 7070 as allowed
for all traffic, bidirectionally, to the access lists for wireless (ACL 150
20080221 17:58 GAR Changes made and tested. Holding ticket open for
confirmation from on-site IT staff in the morning.
20080222 13:16 GAR All changes appear to have worked and no traffic has
been affected. Kerna will do a full test on Wednesday next. Closing
Time to Fix:
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