Ticket Number: HEA-NOC/20080204-2 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: BT Ireland
Ticket Opened: 20080204 10:12 UTC Problem Start: 20080204 02:06 UTC
Ticket Closed: 20080205 16:29 UTC Problem End: 20080204 15:58 UTC
Site/line: St. Angela's
The link to St. Angela's College has been flapping repeatedly since 02:06.
The link has been up for up to one hour during this time, but it cannot be
Repeated loss of connectivity to the college. Currently, despite
occasional periods of stability, the site cannot really be considered to
be connected to the backbone.
20080204 10:06 BN Attempted to contact St Angela's, left message. Will
attempt further contact. Contacted BT and left report, currently awaiting
20080204 14:55 BN BT have confirmed that they are seeing problems on the
STACS circuit. They are currently investigating to determine the cause of
20080204 16:15 BN BT Ireland have suggested that the reason for outage is
adverse weather conditions in the area covered by the radio link part of
the circuit. Circuit has stablised a little as of 15:58, but it will be
monitored for twenty-four hours.
20080205 16:28 BN Link has been stable for twenty-four hours and issue
seems to have been entirely related to the adverse weather conditions.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080204-2
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