Ticket Number: HEA-NOC/20080225-8 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: Tiscali
Ticket Opened: 20080225 14:19 UTC Problem Start: 20080226 02:00 UTC
Ticket Closed: 20080226 09:52 UTC Problem End: 20080226 06:00 UTC
Site/line: Commodity IP
The Commodity IP service will be in maintenance during the times stated in
this ticket due to the service provider responsible for the service
upgrading their equipment.
Actual time for service unavailable: 15min
No access to the General Internet to/from sites connected to the Commodity
IP service, or service affected during the times stated above
20080225 14:13 DL Receive notification from Service Provider, open ticket
notify affected parties.
20080226 09:52 DL Work completed as expected. Close ticket.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080225-8
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