Ticket Number: HEA-NOC/20080119-2 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: ESB
Ticket Opened: 20080119 19:25 UTC Problem Start: 20080119 19:07 UTC
Ticket Update: 20080120 09:41 UTC Problem End: 20080119 20:10 UTC
Both bluenet GE links to Galway-Mayo IT failed at 19:07.
Connectivity to Galway-Mayo IT.
20080119 19:22 DW Observe alarms, and attempt to contact site. Calls to the
institute return the three-tone inaccessible signal, so there may be a
power outage on site affecting phone and internet connectivity.
20080120 09:39 DW Martin McCarrick confirms that there was a power outage
in the general area. Power has been restored with connectivity returning
at 20:10, but should be considered at risk until further notice.
Time to Fix:
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