Ticket Number: HEA-NOC/20080118-4 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: UL
Ticket Opened: 20080118 15:08 UTC Problem Start: 20080118 15:02 UTC
Ticket Closed: 20080118 15:57 UTC Problem End: 20080118 15:21 UTC
UL website not responding.
www.ul.ie has been repointed to the HEAnet hotstandby service.
20080118 15:06 JH Opening ticket.
20080118 15:20 JH The webserver is now repsonding and www.ul.ie has been
repoint to the webserver. Will continue to monitor.
20080118 15:56 JH UL have called to say the problem was caused by their
core switch. The problem has been resolved. Closing ticket.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20080118-4
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