Ticket Number: HEA-NOC/20071218-8 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20071218 14:40 UTC Problem Start: 20071218 14:00 UTC
Ticket Closed: 20080108 14:32 UTC Problem End: 20071218 17:30 UTC
Eric in CSM reported that they have lost Internet connectivity.
20071218 14:39 RG Open ticket to track work.
20071218 14:42 RG Both sides of the link CSM <-> CIT appear up.
20071218 15:05 RG CSM have reported local cabling issues with a switch
between their LAN and the HEAnet equipment (csm-sw1). They are currently
working to resolve this.
20080108 14:31 RG No further issues reported.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20071218-8
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