Ticket Number: HEA-NOC/20080123-10 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20080123 13:30 UTC Problem Start: 20080123 13:00 UTC
Ticket Update: 20080128 16:07 UTC Problem End:
Performance of the mirror server is being affected by some unkillable
processes using the CPU.
Likely causing some slowdown on mirror services.
20080123 13:28 BS logging ticket to track. Will require a reboot to fix -
might wait until Linux kernel 2.6.24 is out.
20080128 09:10 BS kernel compiled and installed - rebooting mirror
20080128 09:53 BS new kernel not working. SCSI errors when old kernel put
back in place. Restarting mirror services again.
20080128 12:18 BS SCSI errors are persistent on one disk array, containing
/ftp/mirrors. This disk array has been disabled pending a physical visit to
20080128 16:06 BS troublesome disk array back working again.
This ticket can be monitored at http://www.hea.net/tickets/20080123-10
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