Ticket Number: HEA-NOC/20080124-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: DIAS
Ticket Opened: 20080124 08:50 UTC Problem Start: 20080124 08:48 UTC
Ticket Update: 20080124 08:55 UTC Problem End:
DIAS contacted us to let us know of an immediate upgrade of IOS on their
DIAS expected to be offline for a few minutes.
20080124 08:49 BS opening ticket.
20080124 08:53 BS DIAS clarified that outage to affect Fitzwilliam Place
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