Ticket Number: HEA-NOC/20070916-2 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20070916 09:30 UTC+1 Problem Start: 20070916 01:41 UTC+1
Ticket Update: 20070916 12:08 UTC+1 Problem End: 20070916 10:19 UTC+1
Both primary and backup JANET circuits are down
Loss of connecivity to JANET. Traffic will reroute via GEANT
20070916 09:27 JH I have reported the probem to JANET's NOC.
20070916 12:05 JH The link recover at 10:19. JANET NOC had no planned work
and don't have a reason for the outage.
Time to Fix:
8 hours 22 minutes
This ticket can be monitored at http://www.hea.net/tickets/20070916-2
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