Ticket Number: HEA-NOC/20070910-5 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20070910 16:17 UTC+1 Problem Start: 20070910 14:14 UTC+1
Ticket Update: 20070911 09:56 UTC+1 Problem End:
Site/line: TCD Tallaght Hospital, UCD
The UPC fibre between UCD, IT Tallaght, Tallaght Hospital has gone down.
Traffic from UCD to the HEAnet backbone normally flows over this link, and
has rerouted normally.
Traffic from TCD to Tallaght Hospital is currently not flowing.
20070910 16:22 BB Explained problem to NTL/UPC, and requested diagnosis
20070910 16:23 BB added TCD's Tallaght Hospital to the affected list
20070910 16:43 BB UPC report there are no other faults on parallel
circuits, and requested we check power/patching on the affected fibre
20070911 09:55 BB LT has checked our equipment on site, and local
patching. All seems normal - asking UPC to carry out tests on the fibre.
This ticket can be monitored at http://www.hea.net/tickets/20070910-5
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