Ticket Number: HEA-NOC/20070618-3 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: BT Ireland
Ticket Opened: 20070618 09:45 UTC+1 Problem Start: 20070618 07:41 UTC+1
Ticket Update: 20070910 11:40 UTC+1 Problem End: 20070828 15:48 UTC+1
Site/line: Whitehall VEC
The serial circuit to Whitehall VEC went down this morning. Site works are
20070618 09:43 BB
20070618 10:29 BB Site contacts confirm that buildings relocation is the
cause of this outage.
20070710 10:46 BB BT inform that the 26th of July is the scheduled
20070824 15:24 BB Alan Shanley of BT has provided a new scheduled
completion date of 14/9/2007
20070828 15:59 BB The circuit move has been delivered, and the client
router is once again online. The client needs to repatch the router to the
internal LAN before full service is resumed.
20070910 11:38 BB Following up to confirm site LAN can be reconnected.
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