Ticket Number: HEA-NOC/20070904-8 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20070904 17:21 UTC+1 Problem Start: 20070906 07:30 UTC+1
Ticket Update: 20070906 08:37 UTC+1 Problem End:
Site/line: IT Athlone, IT Carlow, LIT, UL, Netflow
A new netflow sevice will be rolled out to all our customers in the near
future. In order to facilitate this some configuration between the client,
our access routers and our netflow boxes will have to be done. This is
scheduled for Thursday 6th September at 07:30 for minimal disruption.
A brief outage may occur to our clients with one link (AIT and IT Carlow)
and a loss of resiliency will occur to our clients with 2 links (LIT and
UL). This will be for a very short period ~60 seconds
20070904 17:13 GL Constructed client list, put together configs to be
applied. Contacted ITC. Will contact other 3 clients affected in the
20070905 08:24 GL Clients contacted. Changes will go ahead tomorrow as
20070906 08:34 GL Netflow version 9 enabled on Limerick access router and
associated interfaces are sending traffic statistics to our netflow box in
Blanchardstown. Old Netflow for Limerick has stopped due to increased
headers associated with v9. Monitoring.
This ticket can be monitored at http://www.hea.net/tickets/20070904-8
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