Ticket Number: HEA-NOC/20070925-13 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20070925 17:32 UTC+1 Problem Start: 20070924 20:35 UTC+1
Ticket Update: 20070926 13:30 UTC+1 Problem End: 20070924 21:46 UTC+1
The ITnet link to Cork went down twice yesterday evening - between 20:35
and 20:41, and again between 20:49 and 21:46. This is an unexpected outage
and there have been no further outages since.
20070925 17:28 RG Open ticket for investigation.
20070926 13:27 RG Contacted Eircom Govt. service centre. There was a fibre
break in the vicinity of the Churchfield exchange in Cork that evening. The
BIP traffic was re-routed over other links. The broken fibres have since
This ticket can be monitored at http://www.hea.net/tickets/20070925-13
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