Ticket Number: HEA-NOC/20070921-6 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20070921 17:46 UTC+1 Problem Start: 20070921 17:23 UTC+1
Ticket Update: 20070921 18:17 UTC+1 Problem End:
Site/line: CIT, ITnet, NCRI, UCC, WIT
Power failure in UCC. Core and Access router on UPS. Cork ADVA device has
UCC, CIT and NCRI offline until power is restored.
ITNet connections will fail over to resilient links, though performance
may be affected.
20070921 17:26 GAR Created ticket to track work. Notified UCC who called
back and confirmed a power outage.
20070921 17:52 GAR Call from UCC School of Music. They are also offline.
20070921 18:15 GAR There appears to be a total power outage covering a
large area of Cork City Centre. ESB suggest that power may not be returned
until approximately 8:30pm. All equipment now shut down as UPS batteries
This ticket can be monitored at http://www.hea.net/tickets/20070921-6
HEAnet Limited. Registered in Ireland, No. 275301.