Ticket Number: HEA-NOC/20070605-2 Ticket Status: REOPEN
Ticket Type: unscheduled Resolver: BT Ireland
Ticket Opened: 20070605 12:34 UTC+1 Problem Start: 20070604 22:18 UTC+1
Ticket Update: 20070606 15:23 UTC+1 Problem End: 20070605 09:18 UTC+1
Power problems in RCSI
Traffic to from RCSI
20070605 11:03 OMG RCSI experienced a loss of power from 22:18 yesterday
and it returned at 09:18 this morning. More outages are possible during
the day so leaving ticket open to track.
20070606 13:18 OMG RCSIs backup circuit went down again between 19:06
yesterday and 02:50 this morning. Contacted Ciaran to see if he was aware
of any further power issues on site, but he said that they weren't aware
of any. Contacted BT to do an alarm check on the circuit RCOS0007. Dermot
issued ticket 1-489159148. Waiting for a call back from BT.
20070606 15:12 BS BT called back. Problem was due to street cabinet
damage. Street cabinet was replaced at ~4am. Closing ticket.
20070606 15:22 OMG Keeping ticket open to track further possible power
outages on site.
This ticket can be monitored at http://www.hea.net/tickets/20070605-2
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