Ticket Number: HEA-NOC/20070615-3 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20070615 16:45 UTC+1 Problem Start: 20070627 09:00 UTC+1
Ticket Update: 20070627 10:18 UTC+1 Problem End: 20070627 12:00 UTC+1
Adding new stack to Co-lo switch and upgrading IOS on blanch-colo1.
Co-location customers connected will experience an outage while the switch
is rebooted, but downtime will be kept to a minimum.
20070615 10:15 OMG Opening ticket to track work. The new version of IOS
will be installed on Monday 18th afternoon in advance of the maintenance
on Tuesday morning when the router will be reloaded. Scheduling 3 hours
for the work, but don't expect downtime greater than 5 minutes.
20070618 17:40 OMG Work has been postponed, as switch has not arrived in
time to Blanchardstown. Will reschedule work once a switch is delivered.
20070621 15:04 OMG Work has been rescheduled to Wednesday morning 27th
June. Updating co-location clients.
20070627 10:17 OMG New stack is racked. Beginning configuration and IOS
upgrade of switch.
This ticket can be monitored at http://www.hea.net/tickets/20070615-3
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