Ticket Number: HEA-NOC/20070517-8 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: HEA-NOC
Ticket Opened: 20070517 16:55 UTC+1 Problem Start: 20070523 07:30 UTC+1
Ticket Closed: 20070606 08:54 UTC+1 Problem End: 20070523 07:41 UTC+1
Site/line: CIT, IADT, IT Athlone, IT Carlow, IT Tralee, ITTallaght,
ITnet, NCRI, UCC, WIT, Cork PoP
The cork access router will be reloaded between 07:30 and 08:00 on
Wednesday 23rd May to allow for the software to be upgraded.
This will cause a short outage to NCRI, UCC, WIT and Cork IT.
Whilst the router reloads IT Tallght, IT Tralee, IT Carlow, IT Athlone and
IADT will have their traffic re-routed via their alternative link in
20070517 16:17 PC
20070522 18:04 PC - Updated IOS has been copied onto the router and the
upgrade will go ahead as planned in the morning.
20070523 07:51 PC - The upgrade was carried out at 7:36 and took 5
minutes. No issues have been seen but leaving ticket open to monitor.
20070606 08:44 PC - The router has been stable since the upgrade, closing
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20070517-8
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