Ticket Number: HEA-NOC/20070206-4 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20070206 09:37 UTC Problem Start: 20070206 00:06 UTC
Ticket Update: 20070206 09:54 UTC Problem End: 20070206 09:50 UTC
festus.heanet.ie was not processing email or web requests. The ability to
invoke new ssh sessions was also observed. Troubleshooting using existing
shells on the server suggested that the server had forked off a large
number of processes, and as a result became unresponsive.
20070206 09:32 BS troubleshooted problem. Resorted to power-cycling after
issuing multiple sync commands. Server has booted, and am awaiting
completion of software RAID sync.
20070206 09:52 BS All services on festus.heanet.ie now functioning.
Attempting diagnosis of problem.
This ticket can be monitored at http://www.hea.net/tickets/20070206-4