Ticket Number: HEA-NOC/20061206-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20061206 10:59 UTC Problem Start: 20061206 09:46 UTC
Ticket Update: 20061213 14:39 UTC Problem End:
HEAnet NOC received a report of spam plaguing LISTSERV lists.
festus.heanet.ie, the LISTSERV server, is running an old version of
spamassassin, with no automatic updates of rulesets, and never rejects
Anti-spam software on festus.heanet.ie to be upgraded, and automatic
updates configured. Rejecting spam at SMTP level will be investigated.
20061206 10:28 BS opening ticket to track work.
20061206 12:09 BS completed preparing upgrade. Upgrade scheduled for 12.30
20061206 12:32 BS upgrades complete. Monitoring.
20061207 15:34 BS continued contact with initial contact. Tweaked
SpamAssassin settings, and graphing SpamAssassin effectiveness.
20061213 14:39 BS contacted some LISTSERV contacts.
This ticket can be monitored at http://www.hea.net/tickets/20061206-1