Ticket Number: HEA-NOC/20060725-1 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: NUIG
Ticket Opened: 20060725 10:49 UTC+1 Problem Start: 20060802 14:00 UTC+1
Ticket Closed: 20060803 14:45 UTC+1 Problem End: 20060802 18:00 UTC+1
Site/line: CAO, NUIG, St. Angela's, Tipp Inst, Galway PoP, Akamai
Computer Services are undertaking a major upgrade of the electricity
service in the University’s Computer Room
connectivity will be lost to NUIG during this time.
HEAnet pop equipment will also lose power during this time,
Akamai service for our network will be unavailable during this time,
STACS will loose all connectivity during this time
Tipp inst will loose connectivity on there backup circuit
CAOs secondary link will loose connectivity during this window
20060725 10:33 SD
20060725 11:02 SD ticket made public, awaiting update on severity to
determine effected services.
20060725 17:09 SD
20060802 10:32 SD CAO , Tipp Inst and STACS have been informed by phone,
Akamais noc was informed last week about this aswell.
20060803 09:38 LN
All connectivity back up at 17:04 last night, we will keep monitoring for
another 24 hours.
20060803 14:44 LN
All connectivity went back up yesterday. ticket closed
This ticket can be monitored at http://www.hea.net/tickets/20060725-1