Ticket Number: HEA-NOC/20060824-5 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20060824 15:31 UTC+1 Problem Start: 20060824 15:30 UTC+1
Ticket Update: 20060825 09:06 UTC+1 Problem End:
Site/line: NUIM, Limerick PoP
The primary rate ISDN link used as a backup circuit to NUIM is currently
down. This link is only used if the primary link is unavailable, so
traffic is unaffected.
Traffic is not being affected but link resiliency is decreased.
20060824 15:07 PC - The issue appears to be between the HEAnet router and
the ISDN switch (not at the NUIM end of the link). Have logged a call
with Eircom, ref: 8249569.
20060825 09:05 AH Eircom send an engineer onsite for further
This ticket can be monitored at http://www.hea.net/tickets/20060824-5