Ticket Number: HEA-NOC/20060726-5 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: BT Ireland
Ticket Opened: 20060726 17:07 UTC+1 Problem Start: 20060729 11:44 UTC+1
Ticket Closed: 20060801 12:09 UTC+1 Problem End: 20060729 12:23 UTC+1
Site/line: NCAD, NUIM
The client access circuits for NUI Maynooth and NCAD are to be rehomed by
BT from Brooklawn House to Citywest on Saturday, 29th July.
NCAD inaccessible during the outage, while traffic for NUI Maynooth backs
up via ISDN with impeded performance.
20060726 17:05 DW Open ticket.
20060729 11:08 DW Maintenance starting late due to BT problems in
Citywest, now expected to start within the next 30 minutes. However, the
outage is now anticipated to be much shorter than 1 hour.
20060729 12:32 DW Work complete. NCAD down from 11:44 until 12:10. NUI
Maynooth down from 12:13 until 12:23, with traffic backing up via ISDN
during that period.
20060801 12:08 DW All well, closing ticket.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20060726-5