Ticket Number: HEA-NOC/20060803-4 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20060803 12:37 UTC+1 Problem Start: 20060803 11:48 UTC+1
Ticket Closed: 20060804 09:50 UTC+1 Problem End: 20060804 09:50 UTC+1
DIT was lost all connectivity at 11:48 today.
Their primary link back up at 11:53 Their backup link still down.
Their also some package lost between 11:48 and 13:00.
We are investigating the problem.
DIT lost their backup link. traffic from and to DIT will be route on their
20060803 12:28 LN
20060803 13:05 LN
Called DIT, They lost their connectivity due to a power outage, power has
been restored, but They still have problem with their backup link.
20060803 14:58 LN
DIT resilience link went back after they reboot their switch at 13:40. we
will keep monitoring for another 24 hours.
20060804 09:47 LN
Hour further fails has been reported.Ticket closed.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20060803-4