Ticket Number: HEA-NOC/20060602-5 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: BT Ireland
Ticket Opened: 20060602 10:05 UTC+1 Problem Start: 20060602 04:12 UTC+1
Ticket Closed: 20060711 10:23 UTC+1 Problem End: 20060602 06:30 UTC+1
RCI's backup serial line has transitioned multiple times since 4am.
No traffic impact to/from RCSI as this is a backup line
20060602 10:00 OB Logged call with BT requesting investigation. Ref
20060602 15:14 Seems to have been some confusion regarding circuit
identifier - BT are now chasing root cause of this.
20060711 10:22 OB Transitions ceased. Closing ticket.
This ticket can be monitored at http://www.hea.net/tickets/20060602-5