Ticket Number: HEA-NOC/20060522-5 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: CIT
Ticket Opened: 20060522 11:44 UTC+1 Problem Start: 20060518 09:15 UTC+1
Ticket Closed: 20060523 12:39 UTC+1 Problem End: 20060522 18:30 UTC+1
There is currently no route to CIT.
Network 220.127.116.11/16 is not in any routing table.
20060522 11:28 COC Contacted ITnet.
20060522 12:40 COC There is a problem with CIT's router. Onsite support in
CIT are working to resolve this issue.
20060522 14:50 COC Problem has been escalated to Lancomms. Lancomms
engineers currently onsite. UCD providing backup MX.
20060522 17:50 COC Connectivity has been restored at 15:40. Some local
issues still affecting users within CIT.
20060523 12:33 COC CIT have been stable since 20060522 18:30
Time to Fix:
6 days 9 hours
This ticket can be monitored at http://www.hea.net/tickets/20060522-5