Ticket Number: HEA-NOC/20060221-4 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: ESBT
Ticket Opened: 20060221 13:37 UTC Problem Start: 20060221 13:09 UTC
Ticket Closed: 20060223 09:34 UTC Problem End: 20060221 14:29 UTC
Site/line: Bluenet CW - GAL, Bluenet GAL - KP
Fibre break in Galway
Connectivity on Bluenet circuits from Galway to Citywest and Galway to
Connectivity to clients at the Galway PoP is unaffected as they have
resilience over our BT circuit.
20060221 13:28 OMG Report the problem to ESBT. John rang back saying that
there is a fibre break between Drumline and Kilonan and estimates that the
problem will be fixed in 1 hour to 1.5 hours. He issued ticket #288184.
20060221 14:53 OMG Fibre break has been repaired and John from ESBT
reports that all services are back. Will monitor for 24 hours.
20060223 09:33 OMG Line has been stable for over 24 hours. Closing ticket.
Time to Fix:
1 hour 20 minutes
This ticket can be monitored at http://www.hea.net/tickets/20060221-4