Ticket Number: HEA-NOC/20060222-3 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: ESBT
Ticket Opened: 20060222 09:16 UTC Problem Start: 20060222 11:00 UTC
Ticket Update: 20060222 15:19 UTC Problem End: 20060222 15:00 UTC
Site/line: Bluenet CW - GAL, Bluenet GAL - KP
ESB Telecom advise us of a scheduled outage on the dark fibre between
Killonan and Kilbarry, which will affect our Galway PoP.
HEAnet NOC will reroute traffic via existing Esat GE lines in advance of
the outage, so no customer impact is expected.
20060222 09:13 DW Open ticket. Rerouting will be configured shortly.
20060222 11:24 DW Outage begun at 11:00; traffic manually rerouted since
09:20 so no customer impact so far.
20060222 15:18 DW Phoned ESB at 15:10 to check that work was complete,
which they confirmed; have logged call 47170913 with Siemens to ask them
to force on the lasers at the Adva equipment in Cork and Waterford.
Time to Fix:
4 hour window scheudled.
This ticket can be monitored at http://www.hea.net/tickets/20060222-3