Our ninth eDevelopment Briefing – "Social Outsourcing of IT
Services" – is available at:
It argues that rapid growth in IT outsourcing presents some
interesting development opportunities if IT services can be
"socially outsourced"; e.g. to enterprises in poor communities
or dealing with marginalised groups. This is already a reality,
and the paper summarises an Indian project that has used social
IT outsourcing to lift 4,000 households out of poverty.
In the run-up to the WSIS-Tunis, Development Informatics
Group at the University of Manchester will be releasing a
series of these Briefings: very short (one-two page) overviews
of current evidence and thinking on key issues related to ICTs
and socio-economic development.
Development Informatics Group
IDPM, University of Manchester, UK