Ticket Number: HEA-NOC/20050928-5 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20050928 11:47 UTC+1 Problem Start: 20050928 11:33 UTC+1
Ticket Closed: 20050928 13:22 UTC+1 Problem End: 20050928 13:30 UTC+1
Site/line: St. Angela's
The circuit to St. Angelas reported down for 1 minute
20050928 11:45 BB confirmed that St. Angelas personel are not carrying out
maintenance. Escalating to BT Ireland NMC.
20050928 11:51 BB BT Ireland investigating: ref 1-118310601
20050928 13:21 JW BT called (Denis); They do not know the reason of the
problems, they suspect the problem was on the HEAnet network.
This ticket can be monitored at http://www.hea.net/tickets/20050928-5