Ticket Number: HEA-NOC/20050329-7 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: Global Crossing
Ticket Opened: 20050329 16:52 UTC+1 Problem Start: 20050409 00:01 UTC+1
Ticket Update: 20050409 09:30 UTC+1 Problem End: 20050409 00:39 UTC+1
Auto Close: 232 days 01:33:30
Site/line: Global Crossing-CW STM-16, Global Crossing-KP STM-16
Global Crossing notify of software upgrades on their network affecting
HEAnet's main and backup general internet connectivity in Dublin. This
work will take place outside core hours, between midnight and 03:00 on
Global Crossing estimate downtime of up to one hour for this operation. For
the duration, general internet traffic will reroute via Géant's Dante World
20050329 16:43 AH Confirm time and issue ticket.
20050409 09:27 EK Work was finished by 00:39.All traffic rerouted
successfully via GEANT for the duration of the maintenance.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20050329-7