Ticket Number: HEA-NOC/20050331-2 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: EsatBT
Ticket Opened: 20050331 09:37 UTC+1 Problem Start: 20050331 00:41 UTC+1
Ticket Update: 20050401 13:06 UTC+1 Problem End: 20050331 10:31 UTC+1
Auto Close: 3 days
The ATM link to NCAD has transitioned a number of time from 00:41 for
period of about 20 seconds.
Brief inturrupts to NCAD connectivity
20050331 09:31 JH I have reported the problem to ESAT their ticket number
is 09203034. John O'Donnell from NCAD is verifing that there are no issue
on site that maybe affecting the connection.
20050331 10:50 DW Esat detect a problem with the aggregate bearer in
Brooklawn House. Problem was intermittent so we continue to monitor to
ensure that it does not recur.
20050401 13:05 DW No transitions since last update. Placing ticket on
autoclose for Monday lunchtime.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20050331-2