Ticket Number: HEA-NOC/20041022-4 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20041022 13:03 UTC+1 Problem Start: 20041022 12:52 UTC+1
Ticket Update: 20041022 13:37 UTC+1 Problem End:
Site/line: St. Angela's
St Angela's main ATM circuit down
20041022 13:00 SY Contacted St Angela Paul and Damien who are checking the
site router and link lights indications. Contacting Eircom to see if there
any work on or problems on the circuit.
20041022 13:19 SY Correction this was a ESAT POS circuit HEAN0122,
contacted them they report a fibre break in the area. ESAT's NMC will
report back to us with an update will ring Damian with an update.
20041022 13:36 BS took call from ESAT - the fault number is 13550878.
Scale of outage unknown. Time to repair unknown.
This ticket can be monitored at http://www.hea.net/tickets/20041022-4