Ticket Number: HEA-NOC/20041015-4 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: CAO
Ticket Opened: 20041015 11:15 UTC+1 Problem Start: 20041020 09:30 UTC+1
Ticket Closed: 20041020 16:19 UTC+1 Problem End: 20041020 09:40 UTC+1
The CAO will replace a network card in their access router, necessitating a
During the outage, traffic to/from the CAO will be interrupted. Email will
be queued by the backup MX host (mail.dcu.ie) during the outage.
20041015 11:11 BB Scheduling work with the CAO
20041020 09:30 BB The CAO have upgraded the router card. Service resumed
20041020 16:18 SY Scheduled maintenance completed without minimium
downtime, closing ticket.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20041015-4