Ticket Number: HEA-NOC/20041017-2 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20041017 10:28 UTC+1 Problem Start: 20041017 00:00 UTC+1
Ticket Update: 20041017 17:48 UTC+1 Problem End:
The backup link to Geant is down
PRoduction traffic is not affected, but resilience is no longer available
20041017 10:26 BB Investigating
20041017 16:02 BB Visited site - no obvious problems. Will replace cable
between Geant's M40 and HEAnet's Cisco.
20041017 17:47 BB Replaced cable between Geant POP router and HEAnet's
access router, but no change was observed. Have passed diagnostics to Lan
Communications for their analysis.
This ticket can be monitored at http://www.hea.net/tickets/20041017-2