Ticket Number: HEA-NOC/20041001-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: Eircom
Ticket Opened: 20041001 07:20 UTC+1 Problem Start: 20041001 04:20 UTC+1
Ticket Update: 20041001 09:35 UTC+1 Problem End: 20041001 09:19 UTC+1
Site/line: IT Dundalk
No routes for DKIT (18.104.22.168/21) are advertised, Smokeping target not
reachable, servers not accessible.
Loss of connectivity with DKIT.
20041001 07:15 MN check routing, servers. Advise ITnet, LAN Comms of
20041001 08:39 MN LAN Comms report general problem for Eircom in Dundalk
The Eircom BIP team have been notified.
20041001 08:47 MN LAN Comms report that Eircom confirm outage due to fault
on edge router in Dundalk and are working on it.
20041001 09:34 SOB From alerts recieved by LAN Comms the link has returned
at 0919. They will contact us when they have an RFO
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20041001-1