Ticket Number: HEA-NOC/20040804-3 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: ITnet
Ticket Opened: 20040804 12:09 UTC+1 Problem Start: 20040804 11:57 UTC+1
Ticket Closed: 20040805 14:40 UTC+1 Problem End: 20040804 12:30 UTC+1
IP connectivity to WIT down.
No traffic to or from WIT.
20040804 12:05 BN HEAnet sees loss of IPv6 tunnel to WIT, monitoring
services show packet loss over v4. Contacted ITnet who are
20040804 12:41 BN Connection to WIT returns at 12:30. Will await further
information from ITnet.
20040804 14:34 BN Connection lost due to overheating issues in WIT. A fix
has been put in place and no further outages are expected.
20040805 14:40 Auto Closed after 1 day.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20040804-3