Ticket Number: HEA-NOC/20040819-7 Ticket Status: UPDATE
Ticket Type: scheduled Resolver: UL
Ticket Opened: 20040820 10:22 UTC+1 Problem Start: 20040821 09:00 UTC+1
Ticket Update: 20040821 14:09 UTC+1 Problem End: 20040821 09:05 UTC+1
All traffic to and from UL
20040819 16:09 SY Colman Collins of ITD reports: 'please note that our
router to the HEAnet will be down for approximately five minutes on
Saturday next at 9.00 AM. All network services, including the Internet and
E-mail, will be unavailable, throughout the University.'
20040820 17:04 UL contact HEAnet to state that outage will now affect
connectivity for most of the morning of the 21st
20040821 14:04 Connectivity to UL goes down at 09:34. Connectivity still
down at 14:05. AB contacts UL. UL state that outage is due to an extended
power upgrade. Power outage likely to continue until mid afternoon.
This ticket can be monitored at http://www.hea.net/tickets/20040819-7