Ticket Number: HEA-NOC/20040727-11 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: ABILENE
Ticket Opened: 20040727 16:28 UTC+1 Problem Start: 20040730 05:00 UTC+1
Ticket Closed: 20040830 16:44 UTC+1 Problem End: 20040730 07:55 UTC+1
Site/line: ABILENE, Canarie, NYSERNET, SINET, STARTAP
Abilene are performing scheduled maintenance on their connection to the MAN
LAN in New York between 05:00 and 06:00 on 30/7/04 A brief interruption to
traffic to and from Abilene is expected during this window to faciliate a
Traffic will reroute via Géant's Washington peering with Abilene.
20040727 16:23 AH Confirm times and issue ticket.
20040730 09:20 AH Transitions noted on all New York peers listed above at
the time of the maintenance window between 05:04 and 05:09. Extended
downtime was also noted on the Startap peering between 05:52 and 07:55.
20040830 16:41 AH STAR TAP outage occurred when some switching caused the
instability/outages to multiple STAR TAP peers. StarLight Engineers
reseated a card on the STAR TAP Cisco 6509 router and this restored the
This ticket can be monitored at http://www.hea.net/tickets/20040727-11