Ticket Number: HEA-NOC/20040721-2 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: Eircom
Ticket Opened: 20040721 11:54 UTC+1 Problem Start: 20040723 09:00 UTC+1
Ticket Closed: 20040723 10:42 UTC+1 Problem End: 20040723 10:00 UTC+1
Site/line: IT Tralee
Due to essential Eircom h/w upgrade work will be carried out on IT Tralee
external access circuit.
All traffic to and from IT Tralee.
20040721 11:52 SY IT Tralee helpdesk notes: During this time it will not
possible to access any network resources outside of the IT Tralee network
(web sites, external email accounts etc) and outgoing/incoming email
from/to non-ITT addresses will be disrupted
during this time.
20040723 10:41 SY Chris Bradshaw wrote - Just to let you know that Eircom
successfully completed all maintenance work and connectivity to ITnet and
the Internet is now restored.
This ticket can be monitored at http://www.hea.net/tickets/20040721-2