Ticket Number: HEA-NOC/20040722-4 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: Eircom
Ticket Opened: 20040722 11:02 UTC+1 Problem Start: 20040721 12:30 UTC+1
Ticket Update: 20040722 15:25 UTC+1 Problem End:
Site/line: NUI (DS 0882334)
Line to NUI drops connection on a repeated but irregular basis for roughly
20 seconds at a time. Large and rising number of input errors on this
No traffic to or from NUI during outages and degradation of normal
connection due to errors.
20040722 10:58 BN Contacted NUI, they have builders on site but nothing
appears to be physically wrong. Contacted Eircom who have issued ref 1457
and will investigate.
20040722 15:24 BN Eircom have detected a fault near the NUI end of the
circuit, they have dispatched an engineer to attend on site.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20040722-4