Ticket Number: HEA-NOC/20040720-3 Ticket Status: CLOSE
Ticket Type: scheduled Resolver: UL
Ticket Opened: 20040720 10:04 UTC+1 Problem Start: 20040721 08:30 UTC+1
Ticket Closed: 20040722 09:00 UTC+1 Problem End: 20040721 08:40 UTC+1
Site/line: UL, Limerick PoP
UPS units in the Limerick PoP need to be replaced. UL will replace these
tomorrow morning at 08:30. While most equipment is dual-fed (mains & UPS),
the access router is not.
Loss of connectivity to UL for a period of approximately 10 minutes between
08:30 UTC+1 and 09:30 UTC+1.
20040720 09:59 DC Opening ticket. CAO and Tipp Inst both informed, but CAO
has serial backup and Tipp Inst currently connect via Dublin PoP.
20040721 08:58 DC Work has taken place. Monitoring for 24 hours.
20040722 09:00 Auto Closed after 1 day.
Time to Fix:
This ticket can be monitored at http://www.hea.net/tickets/20040720-3