Ticket Number: HEA-NOC/20040707-4 Ticket Status: OPEN
Ticket Type: unscheduled Resolver:
Ticket Opened: 20040707 13:02 UTC+1 Problem Start: 20040707 12:53 UTC+1
Ticket Update: 20040707 13:02 UTC+1 Problem End:
Connection to NQAI dropped at 12:53.
No traffic to or from the site.
20040707 12:55 BN Contacted NQAI, they are checking power to the router and
have contacted their IT people. They will ring us back with an update.
Will contact Eircom to confirm no issues on the line.
This ticket can be monitored at http://www.hea.net/tickets/20040707-4