Ticket Number: HEA-NOC/20031230-1 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: EPA
Ticket Opened: 20031230 13:58 UTC Problem Start: 20031222 18:50 UTC
Ticket Closed: 20040101 19:49 UTC Problem End: 20031230 13:51 UTC
The EPA domain epa.ie is temporarily unavailable due to
problems with the name server ns.epa.ie - as the DNS timers
for the domain expire, services provided through this
domain name (mail, www, dns) are temporarily unavailable
20031230 13:51 BB Directed ns.heanet.ie (one of three of epa.ie's name
servers) to provide authoritive answers for the domain using cached
information - this will mean about one third of requests for dns service
(and thus ancilliary services like mail and www) will now work.
20031231 13:55 DC Received call from Frank O'Brien of EPA. Verified that
EPA nameserver is now working again, and adjusted HEAnet nameserver
accordingly. Monitoring for 24 hours.
20040101 19:48 DC No problems for 24 hours. Closing ticket.
This ticket can be monitored at http://www.hea.net/tickets/20031230-1