Ticket Number: HEA-NOC/20040110-2 Ticket Status: CLOSE
Ticket Type: unscheduled Resolver: NLI
Ticket Opened: 20040110 09:28 UTC Problem Start: 20040110 08:52 UTC
Ticket Closed: 20040114 12:41 UTC Problem End: 20040111 13:11 UTC
Site/line: NLI (DS 0864652)
NLI access circuit (DSO864652) down.
Loss of connectivity with NLI. MX backup provided by ITB.
20040110 09:21 MN Contact Eircom. They detect loss of power at NTU in
NLI. Suspect fault due to loss of power at NLI.
20040110 09:30 MN Line comes back at 09:21, connectivity restored. Will
20040111 08:12 MN Line goes down again at 06:13.
20040111 10:37 MN Line comes up at 09:58.
20040111 12:52 MN Further flaps on NLI circuit.
20040114 12:32 MN Circuit stable since Sunday.
Time to Fix:
4 hours 45 minutes
This ticket can be monitored at http://www.hea.net/tickets/20040110-2