Ticket Number: HEA-NOC/20040113-7 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20040113 16:40 UTC Problem Start: 20040113 16:30 UTC
Ticket Closed: Problem End:
There is a loss of access to the network from RCSI, though circuit and site
router are operational problem may be associated with an RCSI LAN or
20040113 16:38 CMC Opening ticket and investigating cause, confirming that
all cricuits are operational.
20040113 16:52 CMC RCSI report issue has been resolved, leaving ticket
open for monitoring.
This ticket can be monitored at http://www.hea.net/tickets/20040113-7