Ticket Number: HEA-NOC/20040105-1 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver:
Ticket Opened: 20040105 09:14 UTC Problem Start: 20040105 09:00 UTC
Ticket Closed: Problem End:
Site/line: CAO, NUIG, St. Angela's, UCC, UL
Both UCC and UL have reported problems reaching any sites
outside the HEAnet network.
Network traffic from hosts in UCC and UL is not being properly routed.
20040105 09:11 BB Opening ticket; performing tests
20040105 09:27 BB Ron Owens, NUIG also reports general network
20040105 10:00 BB Both router BGP tables and logs indicate core routers
rhea (Limerick POP), titan (Galway POP) and phobos (Citywest POP) are
having problems maintaining routing table adjacency with each other -
constant resets are being observed. Lan Communictaions called for
20040105 10:05 BB CAO report similar problems - added to list of affected
20040105 10:26 BB Circuit HEAN0105 (gigabit Ethernet between Galway POP
and CityWest POP) is having problems passing traffic. Esat contacted -
support ticket 10185011 issued.
This ticket can be monitored at http://www.hea.net/tickets/20040105-1