Ticket Number: HEA-NOC/20040112-5 Ticket Status: UPDATE
Ticket Type: unscheduled Resolver: HEA-NOC
Ticket Opened: 20040112 15:31 UTC Problem Start: 20040112 15:20 UTC
Ticket Closed: Problem End:
The router which provisions access to co-located clients is unavailable
All traffic to/from machines in the co-location service was impacted.
20040112 15:20 BN Checking wiring
20040112 15:31 BB Wiring identified as possibly problematic. New circuits
to be deployed. Traffic currently flowing normally.
This ticket can be monitored at http://www.hea.net/tickets/20040112-5